Discount Tire

I’m so pleased with the work those guys did for me on this morning! I had a screw in my tire that was too far in for just a simple patch. I apologize for not knowing all the guys name who helped me but from the guy who added me to the waitlist, to the guy that looked at my tire to the guy who came in and told me what was going on and giving me my keys!!! I couldn’t have asked for better service. I got there a little before 10a and was gone a little after 11a. And trust they were busy but they were moving!!!! Sooo polite and knowledgeable, all of them!!! This is the one closet to me so of course if I have any issues I will definitely go right back so they can help me out. My advice to anyone is just to try to go early!!!!

This place is phenomenal. I wish I could mention everyone’s name that assisted me today. They greeted me at the door on a busy Saturday morning, immediately got me checked in, and gave me a time frame my car would be finished. They finished well before that time and kept me updated the whole way. Jason handed me my keys and I told him that I was amazed by their customer service. This is what keeps me and my family coming back over and over again.

At this location here, the staff is so helpful and friendly. I came in one afternoon in need of a tire because I had been having to air up one of my tires, three times a day due to a nail. But I was short on cash and time. The guy made it work out. I got my tire replaced and was back on the road within.... not even 30 minutes. I truly appreciate the young man who's helped out a struggling stressed-out single mom that day. You guys, ROCK! Keep up the awesome job! Highly recommend it as a great place for your car needs.

I booked my appointment and ordered the tires online. Upon arrival, I made sure to tell the service advisor that my car has a pinch weld that you need to jack it up from so as not to damage the vehicle. While waiting when they were installing the tires, they told me the lug nuts we damaged and that they did not have them in stock. Which I'm grateful for. They gave me back the vehicle, and I found repayments at a local auto parts store nearby and came back within 15 minutes. They then replaced the last wheel, and I was good to go. I left, and upon inspection, I found that they didn't jack the vehicle up properly and damaged the body of my by the side skirts. Don't bring your vehicle if it does not have standard lift locations.

This place is going to downhill fast. I had to order tires in the size I needed. They came in later than expected and I couldn’t make it before 5:20, and I did not want to keep them after 6:00. So I paid for them and made arrangements with Matt to have it there at 7:30 and he would be looking for me to hand off my keys before they opened and it would be the first car in. There was about 8-9 people inside and they all acted like a bunch of fools not wanting look in my direction to acknowledge I was there! Lord forbid they have to talk to someone before hours. So, I just left the keys in the bed of the truck. I did not hear anything from them by 8:25 and I decided to check on it. They acted like I was crazy and had no idea what I was talking about. They put me on hold and came back and said they “they forgot about it” would put it in line and have it out between 10:00 and 10:30, no later than 11:00. I was not happy about it but just, let it go. I told the guy to make sure the small spacers ended up back on the truck and he flat told me “no” we don’t do cars with spacers!! That was the last straw. I told him not touch it. When I got there they were like “we were wrong” “we can do it”. I am easy going until I am not and then when I am done, I am done! I got a refund and was treated like I was being unreasonable about the whole thing. Best part: I submitted an inquiry on the customer help line…… the response I got back…… thank you for letting us know! And then nothing at all. Very sad what this place has gone too. Find somewhere else that will take care of you. Update: I had an issue with the refund and had to go back. The Store Manager had his guys lie to me that he was not there. He was standing about 25 feet from me and his picture was right in front of me. Sad cowardly person. Just shows garbage at the top just trickles down to garbage output!!